Emotional connection generates resonance both individually and collectively within a team. The well-known adage "Together Everyone Achieves More" perfectly encapsulates the essence of collaboration in the workplace. Often, the focus is on enhancing communication. But what is the "miracle cure" that fosters better communication and dismantles barriers within teams and departments? The answer lies in cultural change, which necessitates a shift in mindset and awareness.
The Importance of Inner Attitude
Imagine an organization where a fundamental culture of trust prevails. In such an environment, managers, who are also human and prone to mistakes, would be supported by the trust of their employees. What if both managers and employees were emotionally connected to each other and the company? The goal is to inspire people, ignite their passion and enthusiasm, and sustain their motivation and commitment. The facts are compelling.
The Reality of Employee Engagement
Statistics provide a snapshot of the current state. The Gallup Engagement Index 2018 highlights the reality within German corporations, revealing significant room for improvement in employee engagement.
The Role of Reflection
At the Talent Management Academy, we believe that a manager's fundamental task is to evoke positive emotions in their team. Emotions are the most significant area where a manager can exert influence. What emotional resources do managers need to fulfill their roles effectively? What makes a manager strong enough to remain authentic, even when facing unpleasant truths?
How does motivation truly work? Moreover, how can an emotional climate be created to foster creative ideas, excellence, and sustainable relationships? We assert that emotional connection is crucial for overcoming these challenges. Hence, we have defined a Key Performance Indicator (KPI) known as the Emotional Connectivity Index (ECI), which measures emotional connectivity within the company.
Begin with Self-Reflection
Change always starts with the first step, and the best place to begin is with ourselves. Managers need the strength and leisure to reflect, the willingness to embrace emotions in their daily work, and the ability to handle uncertainty.
These aspects require a high level of personal responsibility and strong self-management skills. The goal is to enhance one's ability to self-reflect and develop self-awareness. How can the heart and mind work together to ensure sustainable change?
Emotional Connection: The Foundation for Collaboration
Effective collaboration thrives in a positive atmosphere. Moods significantly influence outcomes. In times of crisis, it is essential for managers to resonate with and promote positive emotions. Currently, we are all experiencing the impacts of virtual meetings, remote work, and the use of face masks on our moods and interactions.
The key is not to hold as many virtual meetings as possible but to enable creative state management. Here, the manager as a coach must show presence and allow space for individuals and their "energy states." When energy flows, work becomes more manageable. An emotionally connected manager trusts in the personal responsibility of employees and provides orientation, fostering a genuine sense of community within the team. Staying emotionally connected is vital, even during virtual collaboration.
- Rolf Hartung.